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Whether it's processing a return or answering a question, check out our support resources below or shoot us a message at the bottom of the page.
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Common Issues
- Dio Node is unresponsive
- Audio dropouts and playback issues
- Renaming your speaker
- Issues with setting up a new speaker
- Moving to a new home
- How to factory reset Dio Node
Browse by Topic
\ Setup Issues](/content/pages/setup-issues/index.html)
\ Connection & Sync](/content/pages/support-topic-connection-and-sync/index.html)
\ Update Issues](/content/pages/support-topic-update-issues/index.html)
\ Status & Lights](/content/pages/support-topic-status-and-lights/index.html)
\ Apple Home & Siri](/content/pages/support-topic-apple-home/index.html)
\ Orders and Returns](/content/pages/support-topic-orders-and-returns/index.html)
How-To Guides
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User Manuals
Firmware Updates
1.0.5 - 01/13/2025 ( [see full release notes](/content/pages/release-notes "Release Notes"/index.html))
- Major improvements to stability and performance
- Fixed a UPnP issue introduced in 1.0.4
1.0.4 - 08/23/2024 ( [see full release notes](/content/pages/release-notes "Release Notes"/index.html))
- Fixed an issue where the speaker's volume may briefly spike during initial playback
- Improved Dio Node reconnecting to Wi-Fi after power or network failures in the home
- Added the function to cancel a firmware update midway by pressing the three speaker buttons
- Major improvements to stability and performance
Get in Touch
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Mon-Fri — 9 AM – 5 PM (PT)
Sat-Sun — 10 AM – 3 PM (PT)
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