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# We’re here to help

Whether it's processing a return or answering a question, check out our support resources below or shoot us a message at the bottom of the page.

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## Common Issues

- [Dio Node is unresponsive](/content/blogs/support/how-to-fix-an-unresponsive-dio-node/index.html)
- [Audio dropouts and playback issues](/content/blogs/support/troubleshooting-connectivity-issues-dropouts-or-audio-stuttering-for-airplay-devices/index.html)
- [Renaming your speaker](/content/blogs/support/how-to-rename-dio-node/index.html)
- [Issues with setting up a new speaker](/content/blogs/support/how-to-set-up-dio-node-on-wi-fi#setup-troubleshooting/index.html)
- [Moving to a new home](/content/blogs/support/how-to-wifi-reset-dio-node/index.html)
- [How to factory reset Dio Node](/content/blogs/support/how-to-factory-reset-dio-node/index.html)

## Browse by Topic

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**Setup Issues**](/content/pages/setup-issues/index.html)

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**Connection & Sync**](/content/pages/support-topic-connection-and-sync/index.html)

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**Update Issues**](/content/pages/support-topic-update-issues/index.html)

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**Status & Lights**](/content/pages/support-topic-status-and-lights/index.html)

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**Apple Home & Siri**](/content/pages/support-topic-apple-home/index.html)

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**Orders and Returns**](/content/pages/support-topic-orders-and-returns/index.html)

## How-To Guides

‹›

### User Manuals

[Dio Node, Rev 1. (04/17/23)](https://cdn.shopify.com/s/files/1/0661/0098/6082/files/Dio_Node_User_Manual_rev1.pdf)

### Firmware Updates

1.0.5 - 01/13/2025 ( [see full release notes](/content/pages/release-notes "Release Notes"/index.html))

- Major improvements to stability and performance
- Fixed a UPnP issue introduced in 1.0.4

1.0.4 - 08/23/2024 ( [see full release notes](/content/pages/release-notes "Release Notes"/index.html))

- Fixed an issue where the speaker's volume may briefly spike during initial playback
- Improved Dio Node reconnecting to Wi-Fi after power or network failures in the home
- Added the function to cancel a firmware update midway by pressing the three speaker buttons
- Major improvements to stability and performance

## Get in Touch

**Email**

[support@dioconnect.com](mailto:support@dioconnect.com "mailto:support@ dioconnect.com")

**Phone**

[+1 (628) 230-2223](tel:+16282302223)

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